by Keith Levenson | Sep 11, 2025 | Blog
When you’re managing a franchise network, the right technology partner can be the difference between steady growth and explosive success. Your franchise software should understand multi-location realities and give you tools that drive outcomes, not just...
by Tiffany Kearley | Sep 9, 2025 | Blog
Last week, a franchise founder called me frustrated. “We just lost another qualified prospect,” she said. “They signed with a competitor while we were still organizing our callbacks.” If you’re managing franchise leads with spreadsheets and delayed responses,...
by Keith Levenson | Sep 3, 2025 | Blog
Franchise tools like CRMs and automation platforms help prevent missed leads, inconsistent communication, and manual data entry across multiple locations. They help teams stay organized, respond quickly to leads, and maintain consistency across every part of the...
by Client Tether | Aug 28, 2025 | Podcast
On this episode of The Advisory Board Podcast, I sat down with someone whose story, leadership philosophy, and operational discipline are going to stay with you long after this conversation ends. Nuttha “Nita” Goutier, founder and CEO of Sabai Thai Spa, built a spa...
by Dave Hansen | Aug 27, 2025 | Blog
The IFA Advocacy Summit is where franchisors, franchisees, and suppliers unite in Washington, D.C., to influence the policies shaping the franchise business model. Over two days, attendees meet directly with lawmakers, participate in high-level policy briefings, and...
by Keith Levenson | Aug 26, 2025 | Blog
I still remember the week we opened our tenth branch. The phones were ringing off the hook. Our field advisors were stretched to their limits, driving for hours between stores trying to put out fires. What was working at five branches was falling apart at ten: growth...
by Client Tether | Aug 21, 2025 | Podcast
I’ve known of Scott Greenberg for years—you can’t be around franchising and miss him—but this was our first real conversation. Within minutes, it was clear why so many franchise leaders swear by his work. He isn’t selling tactics; he’s coaching mindset. As a former...
by Tiffany Kearley | Aug 19, 2025 | Blog
A winning franchise development strategy is what distinguishes growing brands from those that stagnate. When I began working with emerging franchisors, I noticed a common thread: they didn’t lack ambition. What they really lacked was structure. In this post,...
by Keith Levenson | Aug 13, 2025 | Blog
When you’re running a franchise, every minute counts, especially when it comes to capturing and converting leads. Your Franchise CRM should speak the language and help you grow your business. If you’re currently using ServiceMinder or considering it as an...
by Client Tether | Aug 12, 2025 | Podcast
Some conversations feel less like interviews and more like a masterclass you wish your younger self had. My time with Jim Stapleton was exactly that. He’s helped double Caring Transitions, teaches with empathy, and puts clear language around the moment candidates...
