Franchise CRM Solution Built by Franchise Owners for Franchise Owners
Where ClientTether Began
Like you, as a fellow Franchisor, our CEO and Founder, Conrad Kolba, once struggled with many challenges. As the founder and consultant for various franchise brands, he noticed a substantial decrease in the engagement of new leads and how that negatively impacted marketing ROI and franchisee performance.
Regular CRMs couldn't fix the problem, and getting back lost customers was too costly. So, he got to work and created a franchise CRM solution that could truly resolve the problem- and that's how ClientTether was born.
And it worked.
Many companies started using our franchise management software- their lead conversion rates shot up 75-300%, customer loyalty went through the roof, and franchise owners had more time to focus on other essential aspects of their business. It really made a difference.
Our commitment to premium customer service
The key to our success is our commitment to provide premium customer experiences. We take a unique approach to treating our clients with exceptional care. We assign a dedicated human representative based in the USA for every customer who signs up for ClientTether to guide them through the software personally. Clients can easily reach out to their designated representative through a quick call, email, or calendar link at any time.
Our commitment to excellence and innovation stands out as the best in the industry, a fact that echoes in reviews across all industry and software review sites. Satisfied customers praise our franchise software and highlight our team's exceptional support in reviews, often naming specific team members for their outstanding service.
ClientTether Cracked the Code of Customer Retention
Embark on a personalized tour with us and explore our software's impressive impact and potential for your franchise business. Experience the true power of our franchise management software!
Get To Know The Team
Conrad Kolba
Founder
I have more than 20 years in the franchise space and was the original founder of Five Star Painting / Franchising. I was also one of the founders of Franchise Foundry, and the founder of Stratify which are both incubators for small and emerging franchise systems. I'm also a soccer and hockey coach, and despite a rough high stick a few years ago, I'm still an avid hockey player.
Dave Hansen
CEO
I have been leading teams and growing companies across several industries for the past 20 years. I love spending time with my family in the outdoors - hiking, camping, fishing, and mineral/fossil collecting, books - both reading and writing them, and baseball - playing, coaching, and occasionally watching.
Kent Hall
CTO
I'm unafraid to work under the pressure of a deadline, love to dig into client needs to find technology solutions to them, and I'm focused on our clients’ overall success in and out of our platform. I have also been a multi-location franchise owner. I'm a proud grandpa, and I love gardening.
Kurt Brown
Head of Client Success & Implementation
With 15+ years of business ownership under my belt, I know what it takes to help a business thrive. I’m crazy about the BYU Cougars, grew up in Alaska, love my hybrid Jeep, and couldn’t be prouder as a dad and grandpa!
Ryan Arcoraci
Senior Sales Executive
I enjoy helping others be successful. Creativity is my passion. My skills are in the tech space. So, I enjoy helping clients navigate through their technology, providing insights and ideas, and seeing them reap the benefits of working with us.
Moises Villagrán
Accountant
I specialize in accounting, taxes, and finance, with a knack for start-ups and tech companies. Outside of work, I'm passionate about learning languages and lifting weights.
Crystal Flynn
Client Success Manager & Content Developer
With a background in non-profit leadership and project management, I’m a proud UCF alumna who shares a hobby farm with my hubby, mini-animals, and a spoiled Aussie. I love helping others, cooking for loved ones, and thrifting vintage finds.
Ankit Mehta
Project Lead Developer
I'm a full-stack developer and ScrumMaster with 12+ years of tech experience. Off the clock, I’m all about family adventures, binging action or paranormal flicks, and exploring new vegetarian cuisines. Ancient history and quirky facts? Love 'em!
Keith Levenson
VP, Franchise Growth
I am passionate about responsible franchising and seeing the industry make a concerned effort to push that initiative forward is incredibly exciting. I also completed my CFE certification this year.
Enmanuel Martinez
Executive Assistant to the CTO
I'm from Panama. Extremely organized, system and process-oriented. Film is one of my biggest passions and I'm currently developing my first feature film.
Alannah Bowman
Client Success Manager
I enjoy playing volleyball, watching movies, and spending time with my son. We go to car shows, enjoy shopping together, and try new foods whenever we can!
César Lezama
QA Tester
I thrive on problem-solving and love the challenge of finding bugs before they become headaches for users. Beyond work, sports help me recharge and stay focused. I particularly enjoy playing tennis and video games.
Marcela Martínez
Sales / Marketing Admin
I’m from Honduras, a proud wife, and have two beautiful cats. I love books, movies, and TV shows, especially Sci-Fi and Fantasy. On a professional level, I am passionate about all things technology.
Angel Handal
IT Specialist
I'm a software developer from Honduras with a passion for history.
Ícaro Bruno dos Santos
Mobile Developer
I'm an experienced mobile developer. My passions are my family and cars. I'm married and have two children.
Hugo Estrada
Cloud Architect / Data Engineer
I’m all about designing scalable cloud solutions and optimizing data architecture. But when I’m not deep in IT, you’ll find me drawing, biking, or combining the two!
Carlos Banegas
IT Specialist
I'm a data analyst and full-stack developer. I love all things tech, from coding in Python and JavaScript to fun stuff like robotics. I'm passionate about learning and keeping up with new trends.
Jordan Osagie
CSP
I’m an experienced customer support specialist who loves helping people. In my free time, I enjoy singing karaoke, cooking tasty meals, and spending time with my family. I also have a big passion for reading and writing.
Chrysha Arañas
AR Clerk
I love learning and adding value wherever I go. I also enjoy traveling and discovering new places, ideas, and experiences. Baking is a favorite hobby, even if it stresses out my family! I’m passionate about giving back and making a positive impact, even in small ways.
Alex Edem
CSP
I’m a communication strategist and customer support specialist with a passion for visual art, psychology, and style. Outside of work, I’m focused on raising awareness and advocating for mental health.
Tiffany Kearley
Director of Franchise Growth
I have a background in marketing and advertising, with an emphasis on strategic planning and engagement for franchise brands. From FranDev to consumer engagement, I'm very passionate about helping brands with smart consistent growth. In my free time I love traveling with my family and collecting classic literature.
Effortlessly automate texts, calls, emails, and even hand-written notes
Effectively communicate with your franchisees, reinforce your brand image, and propel revenue growth.