Franchise CRM Solution Built by Franchise Owners for Franchise Owners
Where ClientTether Began
Like you, as a fellow Franchisor, our CEO and Founder, Conrad Kolba, once struggled with many challenges. As the founder and consultant for various franchise brands, he noticed a substantial decrease in the engagement of new leads and how that negatively impacted marketing ROI and franchisee performance.
Regular CRMs couldn't fix the problem, and getting back lost customers was too costly. So, he got to work and created a franchise CRM solution that could truly resolve the problem- and that's how ClientTether was born.
And it worked.
Many companies started using our franchise management software- their lead conversion rates shot up 75-300%, customer loyalty went through the roof, and franchise owners had more time to focus on other essential aspects of their business. It really made a difference.
Our commitment to premium customer service
The key to our success is our commitment to provide premium customer experiences. We take a unique approach to treating our clients with exceptional care. We assign a dedicated human representative based in the USA for every customer who signs up for ClientTether to guide them through the software personally. Clients can easily reach out to their designated representative through a quick call, email, or calendar link at any time.
Our commitment to excellence and innovation stands out as the best in the industry, a fact that echoes in reviews across all industry and software review sites. Satisfied customers praise our franchise software and highlight our team's exceptional support in reviews, often naming specific team members for their outstanding service.
ClientTether Cracked the Code of Customer Retention
Embark on a personalized tour with us and explore our software's impressive impact and potential for your franchise business. Experience the true power of our franchise management software!
Get To Know The Team
Conrad Kolba
FOUNDER
He has more than 20 years in the franchise space and was the original founder of Five Star Painting/Franchising. Conrad was also one of the founders of Franchise Foundry, and the founder of Stratify which are both incubators for small and emerging franchise systems. Conrad’s also a soccer and hockey coach, and despite a rough high stick a few years ago, he’s still an avid hockey player.
Dave Hansen
CEO
Dave has been leading teams and growing companies across several industries for the past 20 years. He’s focused that effort on the franchising industry for the past 5 years, and has helped hundreds of organizations transform their franchise sales and unit operations in that time. He’s a baseball coach, loves blacksmithing, hiking, collecting minerals and gems, reading and writing books.
Kent Hall
CTO
Kent brings a breadth and depth of experience to our technology group that has helped us revolutionize the way we deliver services and our overall client experience in ClientTether. He’s unafraid to work under the pressure of a deadline, loves to dig into client needs to find technology solutions to them, and he’s focused on our clients’ overall success in and out of our platform. He’s also been a multi-location franchise owner, he’s a fantastic grandpa, and he loves gardening.
Kurt Brown
HEAD OF CLIENT SUCCESS & IMPLEMENTATION
Kurt has been with ClientTether for almost 6 years, and in that tenure has helped build out our world-class client success team from the ground up. With more than 15 years of business ownership experience, Kurt understands what it takes to help a business grow. He’s nuts about the BYU Cougars, he grew up in Alaska, he loves his new hybrid Jeep, and he’s a proud dad and Grandpa!
Ryan Arcoraci
Senior Sales Executive
I enjoy helping others be successful. Creativity is my passion. My skills are in the tech space. So, I enjoy helping clients navigate through their technology, providing insights and ideas, and seeing them reap the benefits of working with us.
Moises Villagran
Accountant
Professionally, I specialize in Accounting, Tax and Finance, with a knack for start-ups and tech companies.
Crystal Flynn
Client Success Manager & Content Developer
I have a background in non-profit leadership, project management and technical writing. I spent over a decade working in higher education focused on advising and success coaching. I'm a proud University of Central Florida alumna and share a small hobby farm with my hubby of 30 years where we have mini-donkeys, mini-goats, chickens, rescued cats and a spoiled rotten Aussie. I'm passionate about helping others, cooking for my favorite folks, and thrifting vintage finds.
Carlos Francisco Banegas
IT Specialist
Hello! I’ve been working as a Data Analyst and Full Stack Developer for over 5 years. I love all things tech, from coding in Python and JavaScript to messing around with AWS and making data look good. I’ve done a bit of everything - analyzing data, helping out with tech support, and even a bit of engineering. Honestly, I'm just really into technology, including stuff like robotics. Always learning more and trying to keep up with new trends.
Keith Levenson
VP, Franchise Growth
I am passionate about responsible franchising and seeing the industry make a concerned effort to push that initiative forward is incredibly exciting. I also completed my CFE certification this year.
Enmanuel Martinez
Executive Assistant to the CTO
I'm from Panama. Extremely organized, system and process oriented. Film is one of my biggest passions and I'm currently developing my first feature film.
Derek Maughan
Client Success Manager
I am an avid outdoorsman, play by ear composer on the piano, and love spending time with my kids. I was an Auditor in the Mortgage Industry for several years, and developed an eye for detecting and identifying issues before they became a problem later on down the Closing Process for my team. I have the drive to do everything I can to ensure our Partners are satisfied with the level of support provided, and am thrilled anytime one of my Partners reports a success they had with ClientTether. Success is what I strive for when it comes to both training, and supporting my Clients.
Alannah Bowman
Customer Success Manager
I enjoy playing volleyball, watching movies and spending time with my son. We go to car shows and enjoy shopping together as well as trying new foods whenever we can!
Cesar Lezama
QA Tester
In terms of skills, I've honed my testing expertise over the years. I thrive on problem-solving and love the challenge of finding bugs before they become headaches for users.
Beyond work, Sports help me recharge and stay focused, playing tennis or enjoying a good stream of current or old sport games. I find passion investing time into learning new things or gaming
Marcela Tatiana Martínez
Sales/Marketing Admin
I am from Honduras, a wife, and have two beautiful cats. I love books, movies, and TV shows, especially Sci-Fi and Fantasy. On a professional level, I am passionate about all things technology and digital marketing. I am known for my teamwork, service-oriented attitude, and focus on achieving results.
Angel Handal
IT Support
Im 24 years old, im from honduras, i am a software developer, im very excited about this new position, im a history lover and my skills are : Web development, Coding, Apis, Problem Solver, Customer Service, Python.
Ícaro Bruno dos Santos Fernandes
Mobile Developer
I'm Married with 2 child's, I'm a mobile developer with vast experience in mobile development. My passions are my family and cars.
Hugo Estrada
Cloud Architect / Data Engineer
As a trusted advisor, I have successfully navigated complex IT landscapes, leveraging my expertise to architect scalable cloud solutions, design efficient data pipelines, optimize data architecture for performance, implement DevOps strategies for seamless deployment and automation, and lead cross-functional teams in delivering high-quality software products.
Daniel Martinez
Software Engineer
I am a passionate software engineer and I enjoy what I do.
Karissa Eugenio
Sales Admin
I am born and raised in the Philippines. I finished Bachelor of Science in Civil Engineering but I was exposed to the world of admin work. That is where I developed my organizational skills, being detail-oriented, and learn how to multitask. In my free time, I watch movies or just go out to have some fresh air.
Effortlessly automate texts, calls, emails, and even hand-written notes
Effectively communicate with your franchisees, reinforce your brand image, and propel revenue growth.