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BUILD VS BUY: CUSTOM VS OFF-THE-SHELF CRM FOR FRANCHISES

BUILD VS BUY: CUSTOM VS OFF-THE-SHELF CRM FOR FRANCHISES

by Wayne Engeron | Mar 30, 2026 | Blog

When you’re staring at a high monthly quote from an enterprise CRM platform, the thought crosses your mind: What if we just built our own? It’s a tempting idea—especially when you’re managing a growing franchise network and convinced your operations...
The Franchise Development Process: From Concept to Award

The Franchise Development Process: From Concept to Award

by Dave Hansen | Mar 27, 2026 | Blog

The franchise development process is the roadmap emerging franchisors follow to transform a proven business concept into a scalable franchise system. If you’ve built a successful operation and you’re wondering what it takes to sell franchises, you’re...
What is franchise software (and how should franchisors think about it)?

What is franchise software (and how should franchisors think about it)?

by Dave Hansen | Mar 24, 2026 | Blog

Franchise software is an umbrella term for tools that help franchisors run distributed locations with clearer lead handling, accountability, and reporting. This guide breaks down the main categories and how to choose based on your bottlenecks. Key takeaways “Franchise...
What can famous franchise brands teach you about scaling a franchise?

What can famous franchise brands teach you about scaling a franchise?

by Wayne Engeron | Mar 13, 2026 | Blog

Famous franchise brands show that scalable franchising depends on repeatable systems, consistent customer experience, and smart local adaptation. In this post, we’ll explore some of the most famous franchise examples that have shaped the industry. These iconic...
What makes a franchise CRM different from a regular CRM?

What makes a franchise CRM different from a regular CRM?

by Tiffany Kearley | Mar 12, 2026 | Blog

A franchise CRM is designed for multi-unit complexity (hierarchical access, territory-based lead routing, and brand-consistent automation), so growth doesn’t depend on manual workarounds. As the franchise grows, the CRM scales with it by enforcing the right controls...
Multi-unit Franchising Conference: The World’s Largest Gathering for Multi-Unit Franchise Leaders

Multi-unit Franchising Conference: The World’s Largest Gathering for Multi-Unit Franchise Leaders

by Dave Hansen | Mar 11, 2026 | Blog

The Multi-Unit Franchising Conference returns March 24–27, 2026 at Caesars Forum Conference Center in Las Vegas, United States of America. Known as the largest multi-unit franchising conference worldwide, this event is built specifically for operators, area...
Franchise UnConference 2026: An Unmatched Franchise Networking Retreat in Park City, Utah

Franchise UnConference 2026: An Unmatched Franchise Networking Retreat in Park City, Utah

by Dave Hansen | Mar 6, 2026 | Blog

The Franchise UnConference 2026 is one of the most unique and highly anticipated gatherings in the franchise industry this year. Taking place March 17–19, 2026, at The Grand Summit Hotel in Park City, Utah, UnConference breaks away from traditional conference formats...
Beyond Likes: How Smart Brands Turn Influencers into Local Growth Engines

Beyond Likes: How Smart Brands Turn Influencers into Local Growth Engines

by Dave Hansen | Feb 24, 2026 | Podcast

Most people hear “influencer marketing” and picture a celebrity doing something flashy on TikTok. But in franchising, the real opportunity isn’t celebrity reach—it’s local trust, built through the right mix of smaller creators who already have credibility in the...
Franchisees Have The Answer | Why Proven Systems Must Be Re-Proven

Franchisees Have The Answer | Why Proven Systems Must Be Re-Proven

by Dave Hansen | Feb 17, 2026 | Podcast

Some conversations stick with you because they put language to something a lot of franchise leaders are feeling but have not quite said out loud yet. This was one of those conversations. On this episode of The Franchise Advisory Board Podcast, I sat down with Kris...
Turn Ideas into Action at this Franchise Event: Service Franchise Summit 2026

Turn Ideas into Action at this Franchise Event: Service Franchise Summit 2026

by Dave Hansen | Jan 6, 2026 | Blog

If you’ve been around the franchise world long enough, you know the feeling: You fly home from a big franchise event with a bag full of swag, a notebook full of half-legible ideas, and not a lot that actually changes how your system runs. I’ve talked to too many...
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