Event Reminders

Automate Appointment Follow-Up with Action Plans

Ensure clients never miss an appointment with timely, automated reminders sent via text, call, handwritten notes, and more.

Utilize the Power of Action Plans

Utilize the power of Action Plans to automate follow-up engagements related to scheduled appointments and events.

Attach Event<br />
Action Plans
Attach Event Action Plans

By attaching Event Action Plans to appointments, the system ensures that clients receive timely reminders and 
 follow-ups.

Enhance<br />
Engagement
Enhance Engagement

Enhances engagement and reduces the likelihood of missed appointments 
through automated, timely 
communication.

Never Miss an Appointment
Never Miss an Appointment

Keep clients informed and on schedule with proactive reminder automation that 
 works 24/7.

Send Reminders Across Multiple Channels

Customize automated reminders to be sent at specific intervals before the scheduled event.

Text Messages
Text Messages

Send automated SMS reminders that clients can receive instantly on their mobile devices.

Call Reminders
Call Reminders

Deliver automated voice call reminders to ensure clients hear about their upcoming appointments.

Handwritten Notes
Handwritten Notes

By attaching Event Action Plans to appointments, the system ensures that clients receive timely reminders and 
 follow-ups.

Email Reminders
Email Reminders

Send detailed email reminders with appointment information and instructions.

calendar
Days Before

Perfect for giving clients
advance notice

hours
Hours Before

Ideal far same-day reminders

minutes
Minutes Before

Last-minute appointment reminders

Real-World Use Cases

Our clients use this feature to enhance their dispatch communications, and to provide clients with an automated white glove service.

Number One
Enhance Dispatch Communications

Keep clients informed about technician arrival times, service updates, and appointment confirmations with automated reminders. This proactive communication reduces confusion, minimizes no-shows, and ensures clients are prepared for their scheduled services.

Number Two
Automated White Glove Service

Provide clients with an automated white glove service that delivers timely, professional communication at every step. From initial appointment confirmation to pre-arrival reminders and post-service follow-ups, create a premium client experience automatically.

Number Three
Reinforce Professionalism

This proactive approach not only keeps clients informed but also reinforces the professionalism of each franchise location. Consistent, timely communication demonstrates attention to detail and commitment to client satisfaction.

Ensure Consistency Across All Franchise Locations

Provide consistency across franchise locations, ensuring that all clients receive the same level of attention and communication.

Regardless<br />
of Location
Regardless of Location

Consistency is maintained regardless of their location within your franchise network.

Same Level<br />
of Attention
Same Level of Attention

All clients receive the same level of attention and communication, creating a consistent brand experience across your franchise network.

Works When<br />
You're Busy
Never Miss an Appointment

Keep clients informed and on schedule with proactive reminder automation that 
 works 24/7.

Maintain Strong Client Relationships

By automating event reminders, ClientTether helps businesses maintain strong client relationships through consistent, reliable communication.

Improve Operational Efficiency

By automating event reminders, ClientTether helps businesses improve operational efficiency by reducing manual reminder tasks.

Never Miss Another Appointment

Automate event reminders to maintain strong client relationships and improve 
operational efficiency across your franchise organization.

Team Performance

FAQs

The Event Reminders feature utilizes the power of Action Plans to automate follow-up engagements related to scheduled appointments and events with clients and prospects. By attaching Event Action Plans to appointments, ClientTether automatically sends text and email reminders and post meeting follow-ups to prospects, enhancing engagement and reducing the likelihood of missed appointments. Top franchise brands personalize these event reminder automations or dispatching communications with technician photos, vehicle information, and appointment instructions to improve their professionalism and help clients feel at ease prior to their arrival.

These automated reminders can be customized to be sent at specific intervals and across text, call, email, and call reminders—be it a day, hour, or even minutes before the scheduled event. Many clients use this to replace standalone or older dispatching systems.

Our home service franchise clients use this feature to enhance their dispatch communications, and to provide clients with an automated white glove service. This proactive approach not only keeps clients informed but also reinforces the professionalism of each franchise location.

For franchise organizations, this dispatching and event reminder feature provides brand experience consistency across locations, ensuring that all clients receive the same level of attention and communication, regardless of their location or how busy the franchise owner may be. By automating event reminders, ClientTether helps businesses maintain strong client relationships and improve operational efficiency.

Yes, automated reminders can be customized to be sent at specific intervals. This flexibility allows you to tailor reminder timing to your specific business needs and client preferences.