NOTIFICATION ROLL-UP

One Unified Feed for Your Entire Franchise Network

Consolidate alerts from multiple locations into a single, streamlined vie within your Franchise Management Software.

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See All Location Activity in One Plac

Unified Feed

Consolidate all alerts from every franchise location into one streamlined interface.

Clear Visibility

See important updates across your entire franchise system at a glance without missing critical activity.

No Account Switching

Access all location alerts to save time and stay informed without logging in to each account individually.

Real-Time Updates

Stay on top of activity as it happens with instant notifications across all locations in your network.

Built for Centralized Teams and Support Center

Centralized Call Center

Handle customer communications across al franchise locations from a single interface ensuring consistent service delivery and rapid response times

Monitor all incoming lead
Respond to client inquirie
Track communication history

Franchise Support Organizations (FSOs)

Support franchisees with real-time visibility into their activity, helping them close deals and maintain relationships effectively.

Monitor franchisee performance
Provide proactive support
Ensure brand consistency

Centralized Call Center

Corporate teams can oversee network-wide activity, identify trends, and provide strategic guidance to franchise locations as needed.

Network-wide oversight
Identify support needs
Track key metrics

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Respond, Drill Down, and Engage in One Click

Respond to Texts Instantly Reply to client communications directly from the notification feed without switching systems or losing context.

Single-Click Drill Down Access the full contact record within the franchise owner account with one click for complete context and history.

Engage from Local Number Communicate using the franchise location’s local phone number to maintain brand consistency and client trust.

Total Transparency Across Your Network

Call Center View

✓ See all notifications across location
✓ Respond on behalf of franchise owner
✓ Track engagement and follow-up
✓ Document all interaction

Franchise Owner View

✓ Full visibility into call center activity
✓ See every client interaction
✓ Monitor response quality
✓ Maintain accountability

Complete Transparency

Have every interaction visible to centralized teams and franchise owners within your Franchise CRM

Enhanced Accountability

Clear documentation of all support activities builds trust and ensures quality standards.

Stronger Partnerships

Transparency creates confidence between home office teams and franchise owners.

Fully Customizable to Each User’s Role

Choose which notifications to receive and from which franchise locations.

Select Notification Types

Choose to see only the alerts that matter to your role—new leads, communications, or proposals.

Choose Sub-Accounts

Select which franchise locations you want to monitor for your specific territory.

Role-Based Relevance

Tailor alerts to your responsibilities, helping you focus on what matters most to your team.

Avoid Clutter

User control settings ensure you’re only alerted to selected events, keeping critical info front and center.

Track Critical Activity Across All Locations

New Leads

Get instant notifications when new leads come in across any franchise location, ensuring rapid response and engagement.

Client Communications

Stay on top of incoming texts, emails, and calls from clients so your team can respond promptly and professionally.

Proposal Activity

Track when proposals are sent, viewed, or accepted across all franchise locations to follow up at the right moment.

Follow-Ups

Never miss critical follow-up reminders across your network, ensuring consistent client engagement and conversion.

Ready to Streamline Notifications Across Your Network?

Keep your centralized teams informed and responsive with Franchise Management Software built for multi-location oversight.

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Frequently Asked Questions

Notification Roll-Up is a feature within ClientTether's Franchise Management Software that consolidates alerts from multiple franchise locations (sub-accounts) into a single, unified feed. It gives centralized call center teams, FSOs, and home office support teams visibility across your entire franchise network without needing to log into each location's account individually.

This feature is designed for centralized call center teams, Franchise Support Organizations (FSOs), and franchise home office support teams who need to monitor and respond to activity across multiple franchise locations. It's ideal for any team providing centralized support or oversight to a franchise network or multi-unit business.

You can see important updates including new leads, client communications (texts, emails, calls), proposal activity (sent, viewed, accepted), and follow-up reminders. Each notification type can be customized per user, so team members only see alerts relevant to their role.

hoose which notification types to receive (leads, communications, proposals, follow-ups) and from which sub-accounts (franchise locations). This ensures every alert is relevant to your role and helps you avoid unnecessary clutter while keeping critical information front and center.

Franchise Service Centers can drill down into the contact record within the franchise owner account with a single click. This gives you complete context and history for the client, allowing you to respond effectively. You can also engage from the franchise location's local phone number to maintain brand consistency and client trust.

No—it enhances it. Notification Roll-Up creates total transparency from the call center to the franchise owner within your Franchise Management Software. Franchise owners maintain full visibility into every interaction and support activity, building trust and accountability across your network.