Streamline Every Process with Intelligent Workflows.

Customize workflows for any business process to ensure every step happens in the right order at the right time.

What Workflow Automation Can Do

With workflow automation, triggers can initiate the launch of outreach communications, assign tasks, send notifications to identified users, update records and escalate issues internally.

Instant Coverage
Launch Communications

Automatically initiate outreach communications to customers and prospects at the right moment

Assign Tasks
Assign Tasks

Distribute work automatically to team members based on workflow logic and conditions

Send Notifications
Send Notifications

Alert identified users when specific events occur or actions are required

Update Records
Update Records

Automatically modify customer and operational data as workflows progress

Escalate Issues
Escalate Issues

Route urgent matters to the appropriate personnel internally for quick resolution

If Then Logic
If/Then Logic

Create conditional workflows and recurring processes without relying on manual oversight

Customize for Any Business Process

Workflows can be customized for sales, service, marketing or franchise operations

Sales Workflow Automation

Automate lead qualification, follow-up sequences, proposal approvals and deal progression. Ensure every sales opportunity moves through your pipeline with consistent timing and proper oversight.

  • Automatic lead assignment and qualification
  • Scheduled follow-up task creation
  • Approval workflows for proposals and discounts
  • Deal stage progression triggers

1

New Lead Enters CRM

2

Assign to Sales Rep

3

Send Welcome Email

4

Schedule Follow-up Task

Service Workflow Automation

Streamline service requests, work order routing, technician assignments and customer notifications. Keep service delivery consistent and communication transparent throughout the entire process.

  • Automatic work order creation and routing
  • Technician assignment based on availability
  • Customer status update notifications
  • Service completion and feedback collection

1

Service Request Received

2

Create Work Order

3

Assign Technician

4

Notify Customer

Marketing Workflow Automation

Coordinate campaigns, nurture sequences, content approvals and lead scoring. Ensure marketing activities are executed on schedule with proper review and optimization tracking.

  • Campaign launch and coordination
  • Content approval workflows
  • Lead nurture sequence triggers
  • Performance tracking and reporting

1

Campaign Trigger

2

Send to Approval

3

Launch Campaign

4

Track Results

Franchise Operations Workflow

Maintain operational consistency across locations with standardized workflows while still allowing flexibility for local adaptations. Ensure every franchise follows proven processes reliably.

  • Standardized onboarding procedures
  • Compliance and audit workflows
  • Multi-location communication cascades
  • Local customization with corporate oversight

1

Corporate Initiates

2

Notify All Locations

3

Local Implementation

4

Report Compliance

Built for Franchise Systems

We've partnered with Leashed Al to bring franchise-ready Al Agents into your existing CT workflows.

Operational Consistency
Operational Consistency
Ensure every location follows the same proven processes for reliable results
Local Flexibility
Local Flexibility
Allow individual locations to adapt workflows to their specific market needs
Reduced Missed Steps
Reduced Missed Steps
Workflow automation reduces missed steps and improves accountability
Team Alignment
Team Alignment
Keep teams aligned on shared goals with clear process visibility
Built for Franchise Systems

Seamless Integration with Your CRM

Integrating workflows with other features of the CRM ensures that every process flows seamlessly from start to finish.

SMS Messaging
SMS Messaging
Trigger text messages automatically based on workflow conditions and customer actions
Email Automation
Email Automation
Send personalized emails at each workflow step to keep customers informed
Work Orders
Work Orders
Automatically create, route, and track work orders through your service workflow
Reporting Dashboard
Reporting Dashboard
Provide leadership with clear visibility into ongoing operations and workflow performance
Increases Efficiency
Eliminate manual handoffs and streamline every process
Improves Customer Experiences
Deliver consistent, timely service at every touchpoint
Clear Visibility
Leadership gains real-time insight into all operations

Focus on What Matters Most

By automating repetitive or complex processes, ClientTether's Workflow tools help teams focus on high-value activities, reduce errors, and maintain consistent operational excellence across the organization.

Frequently Asked Questions

You can automate sales follow-up sequences, service scheduling and reminders, customer onboarding processes, internal approval workflows, recurring maintenance tasks, and franchise reporting procedures.

Workflows are built with an intuitive visual builder. You define triggers (what starts the workflow), actions (what happens), conditions (decision points), and timing (when things occur). No coding required.

Yes, workflows can coordinate actions across sales, service, marketing, and operations teams. For example, a closed deal can trigger service scheduling, customer onboarding, and accounting updates automatically.

Franchise systems gain consistent processes across all locations, automated reporting to corporate, standardized customer experiences, and local flexibility within defined parameters. Workflows ensure brand consistency while allowing operational efficiency