Painter1's Franchisees Achieve Remarkable Lead Conversion Rates with ClientTether's Franchise CRM

Painter1 stands tall in the residential and commercial painting industry, renowned for its top-notch services and commitment to delivering personalized finishes. With a philosophy centered on providing the best quality service and artistic precision, Painter1 has solidified its position as a trusted name in transforming spaces.

Painter1’s Challenges

The company faced significant challenges in managing the high volume of leads across its franchise locations, particularly in efficiently handling numerous client inquiries and providing timely, personalized responses.

A key challenge for Painter1 was ensuring consistent, effective follow-up with each lead. They required a system that could automatically contact leads multiple times, ensuring no lead was neglected and that all received a uniform, engaging experience throughout the communication process.

The organization sought a system that could effectively manage leads, aiming to significantly increase the percentage of inquiries that converted into actual business, enhancing their overall success and growth metrics.

ClientTether’s Solutions

ClientTether’s franchise CRM software enabled Painter1’s franchisees to swiftly schedule appointments, often faster than their competitors, automate customer engagement and nurture plans.

With advanced lead response automation tools, ClientTether empowered Painter1 to handle inquiries efficiently, ensuring prompt and personalized responses.

Jason Leber, Director of Franchise Operations at Painter1, stated: “With the lead response automation tools, our franchisees can schedule appointments with almost all of their leads before our competitors even call them!”.

ClientTether automated lead follow-up processes, guaranteeing consistent engagement with each lead. Franchise owners could now focus on core activities, knowing no lead would slip through the cracks.

“None of our franchisees’ leads fall through the cracks, and each one goes through the same engaging process,” mentioned Leber.

ClientTether’s ongoing customer engagement automation also yielded remarkable results, boosting revenue from repeat business and referrals. Franchise owners reported securing multiple new jobs in a single day from these sources—a testament to the ClientTether platform’s effectiveness in nurturing client relationships.

“Because of the ongoing customer engagement automation in ClientTether, revenue from repeat business and referrals has increased. The other month, one of our franchise owners landed five new jobs in one day from repeat or referral companies. That is unheard of in our industry! ClientTether has absolutely made a huge impact on our business,” said Jason Leber.

In the Customer’s Own Words

“We have seen dramatic effects on our business over the last several months since implementing ClientTether throughout our franchise system”, exclaimed Jason Leber.

Painter1’s success story with ClientTether underscores the transformative potential of an all-in-one franchise CRM software. Jason Leber stated how Painter1 achieved unprecedented growth and solidified its position in the painting industry:

“Between using the connection action plans and ongoing nurturing plans, our franchise owners are closing up to 65-80% of their leads. Average is between 25-35%, so we are crushing it!”

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