How ClientTether Revolutionized Operations for A&P Painting and Flooring

Since its inception in 2018, A&P Painting and Flooring has been a trusted name in the home improvement industry, offering painting, flooring, and drywall services to clients across multiple states. With a commitment to exceptional craftsmanship and customer satisfaction, the company has grown into a multi-state operation with seven locations by 2024.

However, as the company scaled, managing client relationships, tracking leads, and streamlining operations across multiple units became increasingly complex. A&P Painting and Flooring turned to ClientTether’s franchise CRM to tackle these challenges. With ClientTether’s powerful automation tools, centralized management features, and seamless integrations, A&P Painting and Flooring transformed its operations, saving time, improving efficiency, and delivering an unparalleled client experience.

The Challenges of Scaling Multi-Unit Operations

As A&P Painting and Flooring expanded, it faced several key challenges common to growing businesses in the home improvement industry:

• Manual Processes Stretched the Team Thin: Managing leads and client follow-ups manually drained time and energy from estimators and sales staff, limiting their ability to focus on high-priority tasks.
• Disconnected Tools Created Bottlenecks: Existing systems couldn’t integrate with essential tools like QuickBooks and CompanyCam, leading to inefficiencies and workflow interruptions.
• Scaling Consistency Across Locations: Operating across seven locations required a solution that could streamline processes while maintaining consistent quality and communication.

Walter Nunez, Owner of A&P Painting and Flooring, shared, “We tried different CRMs, but none fit our needs. Managing client relationships manually was draining, and we needed a system that could grow with us.”

How ClientTether Transformed Operations

ClientTether provided A&P Painting and Flooring with the tools and features they needed to scale their operations effectively:

• Effortless Lead Management
  The visual pipeline and automation tools ensured every lead received timely follow-ups, improving conversion rates. Walter shared, “ClientTether’s visual pipeline and automation tools made tracking leads and follow-ups effortless.”
• Streamlined Unit Operations
  Using ClientTether’s subaccount feature, A&P Painting and Flooring centralized the management of its seven locations. This simplified workflows and ensured consistent operations across all units. Walter noted, “The subaccount feature streamlined our operations, helping us scale seamlessly.”
• Time-Saving Automation
  ClientTether’s automation of emails, proposals, and messages freed up valuable time for the team to focus on building relationships with clients. Walter remarked, “Automating emails, messages, and proposals freed up our team to focus on what truly matters—our clients.”
• Seamless Tool Integration
  Integrations with QuickBooks and CompanyCam eliminated inefficiencies and enabled smooth workflows. Walter described these integrations as “a game-changer.”

Impactful Results with ClientTether

With the ClientTether CRM in place, A&P Painting and Flooring achieved measurable improvements that drove growth and efficiency across their business:

• Improved Lead Conversion Rates: Automated follow-ups ensured no lead was left unattended, resulting in higher conversions and fewer missed opportunities.
• Streamlined Multi-Unit Management: Managing operations across seven locations became centralized and consistent, reducing administrative overhead.
• Enhanced Team Productivity: Automation freed up hours previously spent on repetitive tasks, allowing staff to focus on strategic activities and client satisfaction.
• Smarter Decision-Making: Visual pipelines and reporting tools provided actionable insights into sales performance, helping the team optimize operations and drive growth.
• Better Work-Life Balance: By reducing stress and manual workload, the team gained more time for personal priorities, contributing to improved work-life balance.

Why A&P Painting and Flooring Chose ClientTether

After trying several CRMs that failed to meet their needs, A&P Painting and Flooring chose ClientTether for its franchise-specific features, ease of use, and seamless integrations. Walter highlighted the tailored onboarding experience and ongoing support.

ClientTether: The Ideal Solution for Franchise Unit Operations

A&P Painting and Flooring’s success story illustrates how ClientTether’s CRM is designed to address the unique challenges of multi-unit franchise operations. By combining automation, centralized management, and robust integrations, ClientTether empowers businesses to scale effectively and deliver exceptional results.

Walter Nunez summarized the value of the platform, stating, “ClientTether revolutionized the way we operate. If you’re in the home services industry and need a robust CRM that simplifies operations, ClientTether is the solution.”

Ready to Transform Your Operations?

Discover how ClientTether can help your franchise or home improvement business scale effectively. Schedule a free demo to see the difference ClientTether can make for your business.