How Rolling Suds Power-Washed the Competition with the ClientTether Franchise Management Software

Rolling Suds has become a trusted name in power washing, known for delivering innovative, high-quality services for over 30 years. To make their services available nationwide, Rolling Suds recently launched a new franchise model. To support their rapid growth strategy, they needed an effective way to automate lead follow-up, streamline franchise communication, and maintain consistent processes across locations. Rolling Suds turned to the ClientTether franchise CRM to meet these goals. With ClientTether’s automation solutions in place, Rolling Suds achieved impressive results, allowing their team to focus on strategic initiatives and grow their franchise with confidence.

The Challenges of Scaling a New Franchise

For Rolling Suds’ franchise model, simply adopting a traditional CRM was not enough. They needed a system that would:

• Manage and Engage Leads Efficiently: Quick lead follow-up was critical to capturing and nurturing potential franchisees.
• Maintain Consistent Communication Across Locations: With the goal of expanding locations, Rolling Suds needed streamlined communication to ensure brand consistency.
• Support Customized Franchise Operations: Rolling Suds needed a CRM tailored specifically to their franchise model, with the flexibility to scale and address unique franchise needs.

The ClientTether CRM Solution for Rolling Suds’ Franchise Expansion

After comparing several tools, Rolling Suds turned to ClientTether to implement a franchise CRM that provided automated lead engagement, centralized communication, and customizability to support their rapid expansion. Here’s how ClientTether delivered results:

• Automated Lead Engagement: The ClientTether franchise CRM automated texting and email follow-up, enabling Rolling Suds to respond instantly to prospective franchisees. Lead response automation increased engagement rates, ensuring potential opportunities weren’t missed.
• Centralized Communication Hub: With ClientTether’s CRM, Rolling Suds maintained consistent communication across all franchise locations, streamlining onboarding and ongoing support for franchisees. This centralized system kept each franchisee aligned with the company’s processes, promoting operational consistency and efficiency.
• Tailored Customization for Franchise Success: ClientTether’s customizable features allowed Rolling Suds to tailor the CRM to their franchise’s specific needs, facilitating growth without compromising their brand standards.

Impactful Results of the ClientTether CRM for Rolling Suds

With the ClientTether franchise management software in place, Rolling Suds achieved impressive results that underscore the power of franchise automation and CRM:

• Rapid Growth: Rolling Suds expanded to 197 franchise locations in just 18-24 months across 27 states, making them the largest power-washing franchise in the U.S.
• Improved Lead Engagement and Conversion Rates: By automating lead follow-up, Rolling Suds significantly increased conversion rates, ensuring that valuable opportunities were maximized.
• Focus on Strategic Development: With manual tasks streamlined, Rolling Suds’ team was free to focus on high-priority initiatives, including franchisee coaching, marketing strategies, and long-term growth.

Aaron Harper, CEO of Rolling Suds, emphasized the value of the ClientTether Franchise CRM, stating, “I would highly recommend ClientTether if you have a sales role or if you run a company that has a sales department. The centralized communication hub and automation have freed up my team to focus on franchise development.”

ClientTether’s Value for Franchise Development

Rolling Suds’ success showcases how the ClientTether CRM empowers franchises to scale more efficiently and effectively. By offering a system that automates lead management, centralizes communication, and adapts to unique franchise requirements, ClientTether is a valuable solution for franchises aiming to grow. 

Ready to Scale Your Franchise?
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