ClientTether Vs. FranConnect & Franchise Soft

Operating a multi-location franchise enterprise is no easy feat, especially when it comes to an organized top-down flow and keeping track of leads for every location. If you've been searching for a franchise automation platform that can help you stay on top of your industry, you're not alone. There are various options, but how do you know which franchise management system is best?

We have pulled together information on the three leading franchise management systems to give you a better understanding of your options.

FranConnect Franchise CRM


With franchise growth, engagement and unit-level profitability tools, FranConnect is a great option for those that are a little more established on their franchise journey, need brick and mortar location setup and onboarding tools, and are looking to centralize document management in one place. While the software has certain franchise CRM abilities, this is not where its power or focus lies.

If you are just getting off the ground and looking for assistance with franchise onboarding operations efficiency and streamlining the franchisee management process, FranConnect is worth taking a look at. If you're a developed franchisor that is more interested in a franchise CRM that can increase your ROI, improve lead capture and enhance location success overall, we suggest taking a look at the capabilities of ClientTether. Additionally, the software used by FranConnect has received less than positive feedback from users as it tends to be the most expensive option available, is complex to deploy, can sometimes be "glitchy" and "moves so slowly."

Franchise Soft Franchise CRM


Franchise Soft is primarily designed to be a franchise development platform, and it offers several additional tools to compete with FranConnect's operations and field survey tools. In the franchise development and CRM portion of its platform, Franchise Soft offers industry-standard tools, such as dashboards, KPIs, and Email communication. Unlike ClientTether, Franchise Soft lacks the breadth of market leaders in franchise development sales automation. Additionally, the email and task management tools on Franchise Soft are dated and end up creating additional administrative work.

FranchiseSoft is not as popular as its contenders FranConnect and ClientTether. Online user reviews are minimal, suggesting that the software does not either have a large or very happy client base.

ClientTether Franchise CRM


As a franchisor searching for a solid franchise development or franchisee CRM platform that can provide excellent customer relationship management, lightning-fast lead response, automated tools, sales funnel organization, team management, pipeline oversight and multi-location reporting, ClientTether stands heads and shoulders above FranchiseSoft and FranConnect. This dynamic software was built by franchisors for franchisors and covers every aspect of lead conversion and franchise oversight.

Developed specifically to address the problem of failing lead conversions within the franchise model, ClientTether provides robust engagement automation across text, email, phone calls, and physical media (thank you cards, brownies, etc.). As opposed to other franchise development and franchise management platforms, ClientTether actually automates lead engagement, conversion, sales, retention, and even online review gathering across franchise development, franchisee operations, onboarding, and even employee relations management.

Chat tools, document repositories, integration with any lead portal or lead source, including Facebook and LinkedIn through Zapier, and dynamic multi-unit reporting and dashboarding tools are all core functions within ClientTether.


Ready to increase your lead conversion rates?

Request a live demo below or request a risk free trial

By submitting the form above, you agree to receive calls, text messages, or emails from ClientTether at the contact information provided. Message rates may apply. Text STOP to cancel text messaging at any time. See Terms of Service for additional details.

How The Maids is innovating to lead the home cleaning franchise industry in client engagement, lead conversion, and customer experience.


“ClientTether allowed us an opportunity to take care of everyone in a very timely fashion. That improved our close rate, that improved our engagement rate, and customers now are responding with a lot more positive responses.”

Ken Doty
VP of Business Intelligence, The Maids International

Making the Right Choice for Your Franchise Management Software


As you grow your franchise system, choosing the right franchise management tools is key. It's easy to become overwhelmed, however, at the sheer magnitude of available software. We know we're a bit biased, but your peers agree with Entrepreneur magazine that ClientTether is a leading franchise CRM software that is simple, easy to use and checks all your boxes: lead conversion, customer relationship management, project organization, and multi-location reporting.

Clients include
ClientTether Lead Engagement Software
ClientTether Business Automation Software
ClientTether Contractor Estimating Software
ClientTether Marketing Automation Software
ClientTether Marketing Automation Tools
ClientTether Marketing Automation Platform
ClientTether Email Automation Software

Ready to increase your lead conversion rates?

Request a live demo below or request a risk free trial

By submitting the form above, you agree to receive calls, text messages, or emails from ClientTether at the contact information provided. Message rates may apply. Text STOP to cancel text messaging at any time. See Terms of Service for additional details.